Terms and Conditions

Payment: 

Payment should be received immediately, unless otherwise agreed in advance. Failure to do this will usually result in your order being cancelled within 3 working days. Our preferred payment method is by Card. Goods can be collected from our store during normal shop hours (Mon-Sat). Payment can be made in-store via cash, debit or credit card.
Payment for UK orders can also be made using credit card, please call 0114 2571550 so that we can process your order. Please note that goods can only be sent to the registered card-holders address for security reasons and to eliminate fraud.

The parcel can be delivered by the courier at anytime between the hours of 8:00am & 6:00pm. We can message you the tracking details to you on the day of dispatch for online tracking (please request).
SHIPMENT IS PENDING CLEARANCE OF FUNDS

We cannot be held liable for unforeseen delays such as:
Adverse weather conditions, driver unable to locate delivery address, vehicle breakdown etc…

Terms: 

Please read our terms of sale prior to purchasing. This is important and ensures you are happy with our terms. We want your shopping experience to be a happy one and wish to avoid any complications later on.

Purchasing: 

Please only purchase an item if you are intending to pay. This may sound obvious, but unfortunately this does happen occasionally. We reserve the right to cancel a bid in these extreme circumstances.

Postage: 

We try to make sure the postage costs are fair, and cover the expenses necessary to get your product to you. Please only bid on an item if you are happy with the quoted postage. Our preferred delivery method is via PARCELFORCE courier.

All orders placed by 2pm will be shipped the following working day (Mon-Fri) by 24hr courier. Orders placed after 2pm will be processed the next working day. Orders placed over the weekend will be processed on the Monday and shipped the following day. Orders placed on bank-holidays will be processed the next working day and shipped the next working day.

Postage costs are for UK mainland only. Shipping to any UK non-mainland addresses, including N. Ireland, Shetlands, IOW, IOM, Guernsey, Jersey, will incur an additional £12 fee.

Goods can only be sent to the registered paypal address. We cannot ship to any other address. If a delivery fails due to nobody being at home to accept the parcel then it will be returned back to the depot and another delivery attempt will be made. If a parcel is returned back to after delivery attempts have been made then you will incur additional charges for the parcel to be re-shipped back.

There is a standard postage charge of £12 regardless of the product.

Lost Items:

From time to time, items may be lost by the courier company. We will do all we can to work with you to track the lost item and will stay in contact with you for the duration of the search until an outcome is reached.

Faulty Items: 

All products are brand new and are sent out in perfect condition. In the unlikely event that your item is faulty, damaged or incorrectly supplied, then please contact us for returns details. All our products include 1 year’s manufacturer’s warranty. Please ensure that you include your purchase details and reasons for return with the item.

Returns: 

Any goods to be returned under the Distant Selling Regulations must be done so at buyer’s cost and notification of return must be emailed within 7 days of receipt of goods. Any goods returned under DSA must be in A1 resalable condition, unused and with no damage to outer or inner packaging. If the item has been trialled, tested or used then we have the right to reject the return or charge a handling charge of up to 25%. Any refunds due (less carriage costs) will be done via paypal. This does not affect your statutory rights.

The UK's Ultimate Car Audio, Security and Navigation Specialists, having been voted on numerous occasions by the "UK's Best Installers" by the Car Audio, Security & Navigation Industry Find out why...
Testimonials

I just wanted to say a massive thank you to yourself and your team on the fantastic job you did on my BMW 1 series. Initially I was stunned by what you guys had managed to achieve using a standard head unit. The sound quality is awesome, I am hearing things I have never heard in tracks I listen to time and time again. Now that I’ve had some quality listening time the system continues to only impress me. The install of the speakers and amplifier is exceptional to say the least. In line with the high level of standards you guys install to and combining this with the excellent customer service Source Sounds provide, I can only applaud you for the operation you guys have there. Thanks again (from a very happy customer)

— Ketan Ladd

Source Sounds is the place to go if you are thinking of having any upgrades done to your vehicle!! They have a vast range of products to choose from, very friendly staff members who will go the extra mile to meet and go beyond customer expectations. The work they carry out is second to none, they have always done a really good job with my audio upgrades both with my current vehicle and my old one. I will be definitely going back in the future to get some more upgrades done. Would highly recommend them to everyone!! Big shout out and thank-you to Jordan and his team to make this possible.

— James Garton

I began researching an audio upgrade to my BMW and have visited several high end car audio specialists in the North West to get advice on possible options and costs …then I visited SOURCE. On walking in I was initially impressed with the SOURCE showroom display and the range of options to sample.There really is something to suit all budgets ,certainly far more comprehensive and wide ranging than any others I visited in the North West . The real “gem” of SOURCE is however their very detailed knowledge of all the technical and “fit” aspects and most especially the time they are prepared to spend talking through technical /price options without pressure to buy .As a result I returned a second time and again experienced the same friendly non pushy very informed advice as we explored the possibilities in a little more depth.Every question I had was answered,time was ,once again, not an issue and nothing was too much trouble including phone calls to suppliers to check availability/latest spec for my car etc .In the end I genuinely felt they wanted to advise the best system for me and definitely not just the most expensive. I am convinced you cannot get better than SOURCE for your car audio needs ,excellence like this is very rare in my experience and I strongly suggest you call in to this 5 star outfit – you wont be disappointed and I reckon you will be totally satisfied/blown away with the result if you buy.