The supply and installation of an Alpine INE-W977BT 7″ motorised touch screen system giving the customer Navigation, CD, DVD, Bluetooth hands free, iPod connectivity, USB all controlled via the removable touch screen. The vehicle had steering controls and these were kept working via an interface.
A few niggles at first that were not the fault of Source Sounds. But even though it wasn’t their fault, they spent hours trying to resolve the issues created by my vehicle being electric. I could not recommend the service level of this company any higher, their product knowledge is second to none, have all the gear right there in the shop, and will fit you in as soon as … where else do you find that these days!!
Just wanted to say a massive thankyou to you guys at Source, especially Chris and Paul who over the past few weeks have impressed me no end. I went to them with a typically sub-standard BMW sound system, not really knowing how it should be improved and had a really friendly informal chat with Chris about the best route to take. What has impressed me most is that never at any point are the people here pushy – they really listen to your requirements and budget and make honest suggestions and give a number of options. Chris and Paul both spoke in some detail about what the issues were and how the problems could be addressed and I felt I was in safe, honest hands throughout the upgrade process. A whole new set of 3 way speaker set up and a new amp later the car sounds crystal clear like never before. Not wanting to change the head unit, the guys had solutions as to how to keep the car looking as factory as possible, and even asked me back in so they could check how the system has bedded in. Old components are carefully removed, allowing you to have them replaced should the car ever be sold. Their installation couldn’t be faulted and their customer service is genuinely excellent – polite, highly knowledgeable and above all honest, with their customer’s best interests at heart. I have no reservations in fully recommending them and have no doubt I will be back in future. Thanks again gents !! Jason
A rare treat to experience excellent customer service, real expert and knowledgeable advice, enthusiasm and on-going support. Nothing is too much trouble for Paul and the team at Source Sounds. I wouldn’t even consider going anywhere else!
