I arrived to find two technicians on their lunch break busily helping a lost parcel delivery guy waylaid with items. This bode well for assessing the character of Source Sounds. A replacement head unit and the re wiring of a sub made me self concious that I was not their biggest customer. I could not have been more wrong. They squeezed my job in that very day and phoned me as soon as all was complete. I never had to repeat anything twice. Lee’s perseverance and tenacity was infectious. Several minor issues that I had tolerated previously are now history. I thoroughly recommend this company.
I bought a car radio from somewhere else with the intention of replacing the factory installed one. I contacted Halfords and they bluntly told me that they did not fit a radio that was not supplied by them. I then stumbled upon Source Sounds on internet and decided to give them a try.
What set wind to my sails was their warm customer relations and their confidence that it was “do-able!”. Their charges are reasonable as well.
They changed the fascia and in the process provided extra space for auxiliary equipment (space that had been covered by only two knobs on the previous radio). They kept me updated on the progress. I now have a trim dashboard , and am over the moon! Thanks to Paul and his team. Your customer care is second to none.
When I arrived back home after my short trip from Source to Donny today, I thought a short thank you email was in order. When I first sat behind the wheel and heard what a difference your adjustments had made, I was very pleased. I put Pink Floyds’ “Dark Side Of The Moon” in and set off for home. When I pulled onto my drive, I couldn’t get out of the car for 10 minutes because the CD hadn’t finished. It was stunning ! All the meticulous work you put into my install came together today and exceeded all my expectations. The sound stage is now immense, fills the front of the car and is fully balanced to my seating position. A great many thanks to you and all the team at Source Sounds, I wish you every success in the future.