I arrived to find two technicians on their lunch break busily helping a lost parcel delivery guy waylaid with items. This bode well for assessing the character of Source Sounds. A replacement head unit and the re wiring of a sub made me self concious that I was not their biggest customer. I could not have been more wrong. They squeezed my job in that very day and phoned me as soon as all was complete. I never had to repeat anything twice. Lee’s perseverance and tenacity was infectious. Several minor issues that I had tolerated previously are now history. I thoroughly recommend this company.
Just wanted to say a massive thankyou to you guys at Source, especially Chris and Paul who over the past few weeks have impressed me no end. I went to them with a typically sub-standard BMW sound system, not really knowing how it should be improved and had a really friendly informal chat with Chris about the best route to take. What has impressed me most is that never at any point are the people here pushy – they really listen to your requirements and budget and make honest suggestions and give a number of options. Chris and Paul both spoke in some detail about what the issues were and how the problems could be addressed and I felt I was in safe, honest hands throughout the upgrade process. A whole new set of 3 way speaker set up and a new amp later the car sounds crystal clear like never before. Not wanting to change the head unit, the guys had solutions as to how to keep the car looking as factory as possible, and even asked me back in so they could check how the system has bedded in. Old components are carefully removed, allowing you to have them replaced should the car ever be sold. Their installation couldn’t be faulted and their customer service is genuinely excellent – polite, highly knowledgeable and above all honest, with their customer’s best interests at heart. I have no reservations in fully recommending them and have no doubt I will be back in future. Thanks again gents !! Jason
Really happy with my service and my purchase. Christian and Paul were really honest and polite, and helped me make the right decision in regards to choosing to upgrade my sound system as opposed to replacing my faulty CD player like for like.